You may return any item for a refund or exchange within ten (10) days from the date of purchase. You must include a copy of your receipt along with the unused product in its original packaging. No return privilege whatsoever shall apply to coins removed from their original holders. Returns will NOT be accepted without a Return Merchandise Authorization (RMA) number.

To Claim A Return Or Exchange By Mail

1. Contact USPM at (866) 928-7380 to request an RMA number.
2. Print a copy of your reciept and indicate the quantity and reason for each return item. Also indicate if your request if for exchange or refund.
3. Box all items securely in its original packaging with the reciept.
4. Address your package by using the return address provided on the reciept. Your RMA number MUST be written next to the shipping label on your box.
5. For refunds, we will issue a credit to the original credit card for the cost of the item and any sales tax paid. Please allow 10 to 15 business days for exchanges which will be shipped at your expense. We will pay shipping for replacement of defective items only.

United States Precious Metals offers a 10 day customer satisfaction policy after receipt of numismatic coins. Carefully inspect and evaluate your coins during this period. If you are displeased with your purchase for any reason whatsoever, you may return your coins to United States Precious Metals within 10 days of receipt, in the same condition in which you received them, for a full refund, including shipping costs.

If your order consists of the coins set forth below (hereinafter referred to as “Exchangeable Common Date Coins”), the 10 day customer satisfaction policy permits you to exchange your coins for other coins of the same denomination and grade but does not allow you to return the coins for a refund. Exchangeable Common Date Coins are $1.00, $2.50, $3.00, $5.00, $10.00 and $20.00 gold coins certified as Mint State 66 or lower by PCGS or NGC, as well as uncertified circulated coins. Bullion coins, those that trade at a premium of less than 15% over the value of their underlying precious metals content, are not subject to return or exchange. Sales of all such coins shall be final.

Delivery of bullion orders is normally accomplished within two- three weeks from the date of receipt of payment. All bullion orders will be assessed the then current shipping charges. Numismatic coins normally ship within four-six weeks after payment is received. All returns are subject to 30% restocking fee and must have an RMA number (Return Merchandise Authorization) issued by a United States Precious Metals account representative or the return will not be accepted.