The first time you order from United States Precious Metals online store, an account will automatically be created for you. Having an account at our site provides several advantages:

Your contact and shipping information will be saved for all of your future orders. This makes future purchases fast and easy. Please note that for your security, we do not store credit card information online.

Subscribing to our newsletters will keep you informed of new products and special deals as they become available.

You can change your account information — including your user name, password, address, telephone number, and delivery preferences — whenever you choose.

Payment
Your credit card is billed when your order is received. Your card will show as United States Precious Metals on your credit card statement.

Shipping
Unless otherwise requested, domestic shipments are shipped via FedEx. Occasionaly, if we feel an order will arrive in a safer or more timely manner, we may use USPS. All orders are discreetly packaged, insured and will require a signature upon delivery.

Sales Tax:
Since United States Precious Metals is based in Texas, state law requires that we charge sales tax on orders shipped to customers residing in Texas. To customers residing in states other than Texas, please be aware that, if applicable, the taxing authorities in your state may charge you a “use” tax on your out-of-state internet and/or catalog purchases. While it is not the responsibility of United States Precious Metals to charge or collect this “use” tax from you at this time, we are alerting our customers regarding this possibility as a courtesy. If you require further information on this issue, we suggest you contact the tax authorities in your state directly.

Order Status
Once your order has been received, you will receive an email receipt from us. This email confirms that we have received your order and it includes your order number. Keep this email for your records. Once your order has been shipped, you will receive another email from us. This email confirms that your order, or part of your order, has shipped. You may receive multiple emails depending on the items you selected.

Return Policy
You may return items purchased on our web site within 10 days of delivery for a full refund or an exchange for another product. Just make sure returned items are in like-new condition in original packaging and you contact us in advance by phone or email. All returns are subject to 30% restocking fee and must have an RMA number (Return Merchandise Authorization) issued by a United States Precious Metals account representative or the return will not be accepted.

Secure Shopping
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We have established a Secure Shopping Guarantee for every transaction that you make with United States Precious Metals. Should any unauthorized charges appear on your credit card as a result of shopping with United States Precious Metals, you must notify your credit card provider in accordance with its reporting rules and procedures. We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

Trademarks, Copyrights And Restrictions
All materials on this site, including, but not limited to images, illustrations, graphics and text are protected by copyright under both United States and foreign laws. Unauthorized use of this material violates copyright, trademark, and other laws. You may not copy, republish, upload, post, transmit, or distribute in any way our site material. Any modification of this material or use of the material for any other purpose constitutes an infringement of copyright and other proprietary rights of United States Precious Metals and our associates. Use of this material on any other web site or in any other environment is prohibited without prior written permission.

Links
This site contains links to third party sites. United States Precious Metals is not responsible or liable for the content of any such sites, or for the content of any sites that may be linked to this site. Links are provided for your convenience only and you may access them at your own risk. The inclusion of any link on this site does not constitute an endorsement by United States Precious Metals of said site. Third parties that wish to place a link on their website to a United States Precious Metals web page may do so without United States Precious Metals prior consent. However, any such links must refer to the United States Precious Metals name or any associated names in a plain text font and format and must follow our general trademark guidelines. Furthermore, no claim shall be made as to direct association with United States Precious Metals without formal written consent.

Disclaimers
Under no circumstances or any theory of law shall United States Precious Metals be liable for any direct, indirect, punitive, incidental, special or consequential damages that result from the use of, or the inability to use, this site, even if United States Precious Metals has been advised of the possibility of such damages. In states where limitations of liability are not allowed or are limited, United States Precious Metals liability in such states shall be limited to the extent permitted by law. The Although United States Precious Metals has made every effort to display products and their colors as accurately as possible, image accuracy is totally dependent upon the monitor of the user and United States Precious Metals cannot guarantee the user’s monitor to accurately portray any products.

United States Precious Metals is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

It our policy that personal information, such as your name, postal and email address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information.

If you also indicate on our site that you would like to be added to our mailing database, your personal information will be added to the appropriate mailing lists. You may freely opt-out of any mailing list at any time.

Release Of Information
Personal information will not be released to third parties except in the case that such release is required by law, court order or by judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide personal information to third parties, nor will such information be sold by Blanchard.

Computer Tracking Of Identifiable Information
Our web server is not set up to track, collect or distribute personal information about its visitors. It does recognize the IP address of visitors, but not the email address. Our server also recognizes the site where a visitor came from directly before visiting our site, but we cannot identify the visitor or the visitor’s address. No personal information is collected.

In addition, our server tracks information about the visits to our web sites such as statistics that show the daily number of visitors, the daily requests we receive for particular web pages, and which pages our visitors visit first and last. These aggregated statistics are used internally to better provide online services. These statistics contain no personal information and cannot be used to gather such information.

Customer Information
We do collect certain information from visitors who purchase from our online store. The information we collect is necessary to process orders, provide a more personalized shopping experience, and notify you of special shopping offers, discounts and news. When you place an order at United States Precious Metals, our secure server (SSL) encrypts all the information you’ve input before it is sent to us. All of the customer data including credit card information is fully protected against unauthorized access.

Cookies
Cookies store information provided by your web browser. These cookies do not contain any personally identifying information, but enable us to improve our website to provide a better use experience. Most Web browsers automatically accept cookies, but if you prefer, you can usually change the preferences on your browser to prevent this. United States Precious Metals does not require that your browser accept cookies to browse the product catalog. However, it is necessary that your browser accept cookies in order to purchase products online.

Use Of This Website
By using our website, you consent to the collection and use of this information by United States Precious Metals. Please note that we do NOT share email addresses under any circumstances.

If you have questions or comments about our privacy policy, please contact us.